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Understanding Claims

Claims Overview

At Max Life Insurance, we understand how important it is to stay protected against the uncertainties of life. And we believe it is our responsibility to offer you the best support in every possible manner in your hour of need. With our Mission and guiding principle of being the 'Fairest, Fastest and Friendliest' in Claims processing, our dedicated team of expert claim assessors work sincerely towards keeping the promise we made. Our processes are designed to provide you a hassle-free claims experience and we are committed to providing the best in class service experience.

Claims Settlement Practice

Fast settlement

Max Life delivered >99% claims in FY'16 within 10 working days of receiving all claim related documents and clarifications.

Personalized assistance

Dedicated Claims Relationship Officer assigned for each and every death claim, to guide claimants / beneficiaries at each and every step of the claims process

Details for a smoother claim process can be found in the links given below:

You can contact your nearest Max Life Insurance office OR your distributor / advisor to get information regarding claims. Alternatively you can write to us at claims.support@maxlifeinsurance.com

Please call us toll-free at 1800 200 5577

Did you know

We pay fund value of all Unit Linked policy claims within 2 working days of death claim intimation.


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Special Claims Helpdesk for Indore-Patna express train accident victims

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