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Understanding Claims

Claims Overview

At Max Life Insurance, we understand how important it is to stay protected against the uncertainties of life. And we believe it is our responsibility to offer you the best support in every possible manner in your hour of need. With our Mission and guiding principle of being the 'Fairest, Fastest and Friendliest' in Claims processing, our dedicated team of expert claim assessors work sincerely towards keeping the promise we made. Our processes are designed to provide you a hassle-free claims experience and we are committed to providing the best in class service experience.

Claims Service Promise

Fast settlement

We will pay all death claims within 10 working days of receipt of all claim documents/ information. We shall pay interest @ 6% p.a. for any delays.

Claim assurance

We ensure payment of all death claims for policies having completed 3 continuous years.

Advance account value payout

We will pay fund value of all Unit Linked policies within two working days of claim Intimation.

Personalized assistance

We assign a dedicated Claims Relationship Officer for all death claims

Details for a smoother claim process can be found in the links given below:

You can contact your nearest Max Life Insurance office OR your distributor / advisor to get information regarding claims. Alternatively you can write to us at claims.support@maxlifeinsurance.com

Please call us toll-free at 1800 200 5577

Did you know

We pay fund value of all Unit Linked policy claims within 2 working days of death claim intimation.


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