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Max Life Insurance sets up simplified claims settlement process for Claims arising out of Indore – Patna Express train accident - 28/11/2016

Max Life Insurance offers heartfelt condolences to all the people affected by recent Indore – Patna Express train accident. In these difficult times, Max Life Insurance stands by you. The Company has set up a Special Claims Helpdesk to expedite claim settlement process keeping in line with the organization’s culture of Sevabhav.

The Claim Intimation requirements are as follows:

  • Max Life will accept any evidence from Government / Designated District officials of the State Government or Hospital Authorities /Municipal Record showing death due to Indore – Patna Express train accident.
  • Claim Intimation Form/Claimant Statement (with Bank passbook copy or cancelled cheque of nominee/Beneficiary)
  • Photo ID Proof of Nominee/Beneficiary

If, you receive any information about any of Max Life’s active policyholders affected by this incident, please touch-base at below coordinates –

  • Write to us @ claims.support@maxlifeinsurance.com;
  • Call @ Toll free number 1800 419 0919;
  • Mr. Akash Keswani @ akash.keswani@maxlifeinsurance.com or at +91 9582 348 062.
  • Mr. Sumit Jain @ sumit.jain@maxlifeinsurance.com or at +91 9873 058 059.
  • Indore region Cluster Officer – Mr D Nagaraju – Mobile # +91 9552 510 102;
  • Patna region Cluster Officer – Ms. Suparna Pandey – Mobile # +91 9830 138 421;
  • Kanpur region Cluster Office – Mr Deepak Shrivastava - Mobile # +91 9839 374 998
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First company to embark on a Treat Customers Fairly (TCF) initiative to ensure that the whole organisation delivers on the promise made to customers.

 
 
 

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