Understanding Claims

At Max Life Insurance, we understand how important it is to stay protected against the uncertainties of life. And we believe it is our responsibility to offer you the best support in every possible manner in your hour of need.

With our Mission and guiding principle of being the 'Fairest, Fastest and Friendliest' in Claims processing, our dedicated team of expert claim assessors work sincerely towards keeping the promise we made. Our processes are designed to provide you a hassle-free claims experience and we are committed to providing the best in class service experience.

Claims Settlement Practice

  • Fast settlement 

Max life delivered 99.99% of eligible claims in FY’21-22 within 10 working days of receiving all claim related documents and clarification.

  • Personalized assistance

    Dedicated claims relationship officer assigned for each and every death claim to guide claimants/beneficiaries at each and every steps of the claims process

Claim Track Record for FY 2021-22 (For Individual Business):

 Claim Paid Count FY'21-22 

 30,830

 Claim Paid Amount FY'21-22 

 2,009 (Cr)

 Claims Paid Percentage FY'21-22

 99.34%

 Inception till Mar'22 Paid Count

 1,63,698

 Inception till Mar'22 Paid Amount

 6,133 (Cr)