Understanding Claims

At Max Life Insurance, we understand how important it is to stay protected against the uncertainties of life. And we believe it is our responsibility to offer you the best support in every possible manner in your hour of need.

With our Mission and guiding principle of being the 'Fairest, Fastest and Friendliest' in Claims processing, our dedicated team of expert claim assessors work sincerely towards keeping the promise we made. Our processes are designed to provide you a hassle-free claims experience and we are committed to providing the best in class service experience.

Claims Service Promise

  • Fast settlement

All payments for claims are made within 10 working days of receipt of all claim documents/information.

  • Assured claims

Guaranteed payment of all death claims for policies having completed 3 continuous years.

  • Advance payouts

Fund value of all Unit Linked policies are paid within two working days from claim intimation.

  • Dedicated Relationship Officer

A dedicated Claims Relationship Officer is assigned for personalized assistance at every step.