FB Twitter LinkedIn YouTube Google+
 
 
New Customers
Buy Now

Customer Service

**24 hours resolution of queries include: Duplicate Premium ReceiptEmail id UpdationConsolidated Statement of Premium PaymentPolicy DetailsDocumentation Requirement for any changes Etc.

IVR flow chart

IVR Chart

Interactive voice response (IVR) system is the quickest way to get your queries resolved.

 

Escalation matrix

Escalation matrix

Escalation matrix is to report your query to a higher level executive if it is not satisfactorily resolved

 

Get SMS Updates

Get SMS Updates

Now you can get all your policy related updates through SMS

 

Download Premium Receipt

Download premium receipt

Download your premium receipt in just a few clicks and without any registration/log in.

 

Withdrawn Plans

View the list of plans that have been discontinued for sale. View Now

 

Insurance Simplified

Insurance simplified

Volume 1 : Cancer just can't win
Read Now

 

Important Notice

As per IRDAI guidelines, it is mandatory to update your PEP (Politically Exposed Person) status in your policy records with Max Life Insurance.

Politically Exposed Person are the individuals who have been entrusted with prominent public functions, for example Heads / Ministers of Central / State government, Senior politicians, Senior government / judicial / military officers, Senior executive of state owned corporations, important political party officials & immediate family member of above persons (Spouse, Children, Parents, Siblings, In-laws).

You can reach to us at service.helpdesk@maxlifeinsurance.com or call us at 1800 200 5577

Need to download forms?

Download the various service forms here

Confused by insurance speak?

Get explanations for complex insurance terms from our Insurance Glossary

 

**24 hours resolution of queries include: Duplicate Premium ReceiptEmail id UpdationConsolidated Statement of Premium PaymentPolicy DetailsDocumentation Requirement for any changesEtc.

Did You Know

You can call 1800-200-5577 and get IVR support 24x7 in 10 different languages.