At Max Life, we are committed to providing seamless service experience to customers. Please navigate to your preferred self-service option by clicking on the links below.
At Max Life, we are committed to providing seamless service experience to customers. Please navigate to your preferred self-service option by clicking on the links below.
Visit our FAQ section for other questions.
We offer you several convenient options to make your premium payments:
a. Through ECS which is available across all modes, i.e., monthly, quarterly, half-yearly or annually.
b. Through drop boxes at various locations in your city.
c. Through IVR - call helpline number 1860 120 5577
d. Through the internet.
e. At all our branch locations in your city.
All you need to do is to log on to our customer portal and download the premium receipt. You can also call us on our customer helpline number 1860 120 5577, or send us an email at service.helpdesk@maxlifeinsurance.com and we will send across the required document to you within 2 working days (receipt or statement).
a. Nomination change: You can make or change nomination anytime during the benefit period of active policies or just by filling out the policy amendment request form. In case, you have not effect a nomination during policy application, you must effect a nomination for easy settlement of claims.
b. Address change: You can change your address by sending a filled out policy amendment request form along with your address proof (if cumulative premium of all your active policies is greater than ₹10,000 inclusive of all applicable taxes, cess, and levies as imposed by the Government).
The policy can be revived within the revival period as prescribed in the policy contract, if you send us a filled out health declaration form, and provide evidence of insurability acceptable to us as per our underwriting practices. All your overdue premiums and unpaid charges should be paid, if any
In case you have opted for our unit-linked plans, we will send you policy statements from time to time to keep you informed on the performance of your policy fund. This will reflect the policy fund value as on the anniversary date. You may also visit our Fund Performance section to view your policy performance.
Reach Out to Us
Our Helpline number
1860 120 5577
(9:00 AM to 6:00 PM Monday to Saturday)
You can also write to us to share your feedback or request a callback.
Online plans helpline
0124 648 8900
(9:00 AM to 9:00 PM Monday to Saturday)
NRI helpdesk
011-71025900; 011-61329950
(9:00 AM to 6:00 PM Monday to Saturday)