How to Stop or Cancel ECS Mandate in Max Life Insurance?
Go to dashboardConsidering the importance of maintaining your coverage, it is not recommended to deactivate the auto-debit option.
If you are facing temporary financial constraints, we encourage you to consider the following options:
- Hold Auto Debit: You can temporarily suspend the auto-debit feature for a period of up to 3 months.
- Choose Credit Card Payments: You can set up automatic payments using your credit card for more convenience, making it easier to handle your finances.
If you are experiencing prolonged financial difficulties, we also offer mode-change options in accordance with the product features. This allows you to adjust the payment frequency and amount, making it more convenient for you to continue premium payments without the need for deactivation.
If you still wish to proceed with deactivation, you can visit any Max Life office to submit the deactivation request. Please click here and switch to the ‘Locate a branch office’ tab to locate your nearest Max Life Insurance Branch.