Depending on the terms & conditions mentioned in your policy, a partial withdrawal or a loan can be provided to you. Instead of surrendering your policy you can check your eligibility and go for a partial withdrawal or a loan. This will help you meet your financial requirements without surrendering your policy.

 

How do I surrender my insurance policy?

You can submit your surrender request by e-mailing to nri.helpdesk@maxlifeinsurance.com  from your registered mail id. You can also walk-in to your nearest Max Life branch

 

What documents are required to surrender an insurance policy?

To process your policy surrender amount, you are requested to submit the below mentioned mandatory documents:        

1. Surrender Request Form

2. KYC Document-Complete copy of any one of the documents-Aadhaar card, Voter Id Card, Driving License, or Passport.

3. Self-Certification Form (FATCA)-along with FTIN No. and its documentary proof.

4. NEFT Form with Cancelled cheque having printed name of the policy owner.

5. NRE Account Payout-Proof of premium payments done from NRE Account-Either bank statements of all the premiums paid for the policy or a letter from the bank mentioning the amount deducted from the NRE account against the premiums for Max Life policy and also the date of deductions. 

 

 In case there is any TDS applicability in the payout against which policy owner claims exemption, the customer need to submit the below mentioned documents in addition to the above mentioned documents.

a) Permanent Establishment Declaration

b) Form 10F

c) Tax Residency Certificate-Issued by Govt. of respective Country.