I want to cancel my policy

It is advisable to stay invested in your policy for the entire term. However, if you still wish to cancel your policy, you can do so by submitting the following documents 

1) Original policy pack

2) Self attested ID proof 
3) Freelook cancellation form   
For online policies: Submit the above documents to service.helpdesk@maxlifeinsurance.com from your registered email ID
For policies bought via agent/bank/other partners or channels: Submit the above documents at any of the Max Life Insurance Branches near you

Important: To ensure seamless processing of your refund, update NEFT details on this link Click Here OR You may also furnish printed copy of  Cancelled Cheque with name and account number at the branch. (If not printed, copy of the bank passbook/statement with printed account holder details) along with the request.

Please Note: An issued policy if sourced through the online channel can only be cancelled during and before 30 days from the policy pack delivered date. If the policy is sourced through the offline channel, it can only be cancelled during and before 15 days from the policy pack delivered date

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