A claim can be intimated by providing written information to us through-
By sending written information at:
Max Life Insurance Operations Centre -
Max Life Insurance Company
Operations center, - 2nd floor
90A, Sector 18, Udyog Vihar,
All claims are examined and settled by the company on the basis of information present in documents submitted by you in connection with the claim. It is advisable to provide complete information to us for faster and smoother claims processing.
As per regulations, all valid claims are to be settled within 30 days after all necessary documents /clarifications have been received. In case, the claim warrants further verification, it may take upto 180 days to settle the claim. Subsequently, when a decision is taken, it is communicated to the claimant.
You will receive the claim amount as per the option that you have chosen at the time of submitting the claim documents. We encourage electronic fund transfer in order to provide our customers fast and hassle free experience.