At Max Life Insurance, our dedicated team of expert claim assessors ensure that the claims process is handled in an easy manner for the family of the life insured

Interpreting the finer aspects of claims

Making claims easier with simpler process

Resolving queries to your satisfaction 

Reach out to us anytime, anywhere

Claims FAQs

Get answer to all your queries

A claim can be intimated by providing written information to us through-

By sending written information at:

Max Life Insurance Operations Centre -
Claims Department,
Max Life Insurance Company
Operations center, - 2nd floor
90A, Sector 18, Udyog Vihar,
Gurgaon-122015, India

You can get cliam forms

All claims are examined and settled by the company on the basis of information present in documents submitted by you in connection with the claim. It is advisable to provide complete information to us for faster and smoother claims processing.

As per regulations, all valid claims are to be settled within 30 days after all necessary documents /clarifications have been received. In case, the claim warrants further verification, it may take upto 180 days to settle the claim. Subsequently, when a decision is taken, it is communicated to the claimant.

You will receive the claim amount as per the option that you have chosen at the time of submitting the claim documents. We encourage electronic fund transfer in order to provide our customers fast and hassle free experience.