Max Life would strive to conduct its business in a manner that reflects its vision and brand essence. As the sourcing base expands, Max Life endeavors to     do business only with partners who are committed to a long term relationship focusing on mutual growth and trust. Partners are individually responsible     for ensuring that their employees understand Max Life's vision and brand essence

    Regulatory compliance

        All Partners of Max Life must operate within the boundaries of all applicable laws. They must also adhere to the governing standards of the country. If at         any time a Partner ceases to meet any statutory and/or other requirement, Max Life reserves the right to immediately cancel all its outstanding orders         with that Partner as well as terminate its agreement with the Partner

    Confidentiality

        Max Life will treat information received from Partners in a responsible manner, and expects Partners to treat information received from Max Life in the         same manner. Partners should not disclose Max Life as a customer, documentation received from Max Life or release information about relationships         with Max Life without written consent (should such disclosures be legally required, Max Life will not unreasonably withhold that permission, which         must be obtained in advance and in writing)

    Partner Satisfaction

        Max Life would conduct an annual partner satisfaction survey and use it as an important tool to continuously improve and further develop its internal         and external processes with partners. In order to obtain an unbiased feedback, the survey would be conducted by an independent authority

    Partner Disengagement

        Max Life reserves the right to cancel all orders and/or contracts with a partner in cases where there is an unethical practice used, code of conduct                     violation, partner bankruptcy or insolvency, ownership transfer and/or any other reason deemed fit for disengagement. Max Life would follow a         structured approach for disengagement to ensure the smooth transitioning where separation becomes inevitable

Max Life ensures partners to get the best payable procedures to ensure invoices are processed effectively. Partner should ensure general guiding for timely and effective payment
As per general guiding

    ✓  Partner should submit valid and correct invoices and documents in accordance with agreed terms

    ✓  Invoice should support verification / support documents for payment processing

    ✓  Max Life will release the payment as per the agreed payment terms and cycle following the invoice due date

    Max Life prefers electronic payment transfer to ensure rapid, timely, and accurate payment to partners. For this, partners are required to submit the     account details at the time of contract finalization.

Partner Support service team is an independent body taking care of all the issue/escalation/grievance related to Partner. Irrespective of issue type team is ensuring that each and every case is resolved and close loop with the Partner with in company policy and process

    Please Email your issues/feedback On procurement.support@maxlifeinsurance.com

    ✓  Partner registration

    ✓  iSupplier related

 Becoming a partner

 ✓ Registration Mechanism

        The registration form requires information on the following areas:

• Organization information
• Contact details of key stakeholders
• Statutory supporting like PAN Card / VIF, GST  Number, etc

        This form is an online form, the potential supplier needs to fill this form and submit it

        Suppliers need to provide all the information mentioned in the registration form and attach supporting documents wherever required. Information         provided in the form will not become the basis for registration approval but also for all future references such as maintaining the profile, short-listing for         final supplier selection, communication etc

✓  How to Register

        An online supplier registration form has been made available for prospective suppliers to submit their registration requests to Max Life

✓ Who should Register

        Only suppliers seeking to do business with Max Life and who are currently not the approved suppliers for Max Life should submit their details using the         online form

✓ Supplier registration form details

•  Once the above details are accepted, the online form is made available for filling in the company details
• Mandatory fields are marked with red colored vertical bar (|). Registration form cannot be submitted without filling up the mandatory fields
• Information on the online registration form will be lost if the window is closed without submission
• Any additional documents required for the registration should be attached in the attachments section
• Registration is only a process for your showing interest in doing business with us and does not guarantee for business from Max Life
• Max Life will get in touch with you if there is a similar product requirement in business as per the profile provided by you

        For any assistance related to Registration please call Procurement Support helpline procurement.support@maxlifeinsurance.com (Monday to Friday         9:30 AM to 6:30 PM)

✓  Register Now

        The prospective supplier registration is an easy process, intended for use by suppliers seeking to do business with the Max Life. Please note that         registration to our database does not imply a contract, or intent to purchase by Max Life

        Prospective suppliers to fill out the on line registration form and the information is then made available to Max Life SME – Category Manager. Suppliers         will only be contacted if additional information is required about the company product or service. Suppliers need to update the profile every year and         MaxLife will send reminders to supplier contacts requesting an update.