How to Check Your Max Life Insurance Policy Details?
Even existing policyholders might need to check their Max Life insurance policy details from time to time. Our customer service portal aims to help policyholders by providing necessary policy details within seconds. Our user interface has been designed to make this experience as seamless & user-friendly as possible. You just need to follow a series of simple steps to access your policy details from the safety, comfort and convenience of your home....Read More

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How to Check The Details Of Your Max Life Insurance Policy?
1. Customer Care
You can reach us at 1860 120 5577 and get the necessary information about your life insurance plan. We are here to help you out, anytime of the day. You only have to share your policy number with our executive, and they will be able to help you out.2. Online
You can log on to our customer portal which serves as a one-stop solution for all your policy details. After completing the registration process, you will able to use a host of self-service options available on www.maxlifeinsurance.com
3. Branch
You can also visit the nearest branch to check your policy details (if needed).4. Mobile phone
Please SMS your policy number (in xxxx format) to xxxxx, from your registered mobile number. Once your details are validated, the policy details will be sent to you via SMS.
Considering the increasingly digital world we’re living in, using an online customer portal is the most convenient way to check your policy details. Instead of calling us through your phone, or making a physical visit to our branch offices, you can access all your policy details within a few clicks, any time of the day, at your convenience and comfort!
Here’s how you can access your Max Life Insurance policy details online.
If you are already registered as a user in our customer portal, here’s what you need to do to log into your profile and check your policy status:
Step 1: Visit www.maxlifeinsurance.com



Step 5: Next, you will be redirected to a page that contains comprehensive information about all your policies. This is where you can keep a track of your Max Life Insurance policy status, pay your premiums online, look at previous payment receipts, update personal information and much more.
For instance, in this case, the policyholder, has one active policy which is visible on the home page after logging into the customer portal. They can click on ‘View Policy Details’ and access thepolicy details in an instant.

Step 6: Upon clicking on ‘View Policy Details’, the page will display four tabs, namely Summary, Transactions, Personal, Fund/Refund (in case of a ULIP policy. For traditional policies, this tab will reflect Bonus/Refund).
Under Summary, you have the basic details of the policy such as the insured person’s name, policy term, premium amount, policy issuance date, nominee name, rider details and more. Essentially, you can see an overview of your insurance policy over here.



Step 9: Under the last tab named Fund/Refund, customers who have invested in a ULIP policy can find their fund-related information and switch between funds, if needed. You can also register for NAV alerts to keep a close eye on any fluctuations in the fund value.
You can follow the above-mentioned steps if you are an existing customer of Max Life.
Over here, you can access the Max Life insurance policy details and make any changes to your personal information, premium payment mode, etc., among other things. Each feature on our customer portal is meant to provide customers the control and flexibility with their insurance plans to ensure a hassle-free journey towards financial security.
For any other assistance, or if you face any issues while accessing our customer login portal, you can reach out to us:
1. By call
You can check your policy details by calling 1860 120 5577 - our helpline number (Monday – Saturday, 9:00 am to 6:00 pm)2. By email
You can seek answers to your queries by writing to service.helpdesk@maxlifeinsurance.com3. By SMS
You can also access your policy details by sending an SMS to us. Depending on the query, you need to send a short code specified by Max Life to 5616188.4. By visiting the branch office
If needed, you can also visit your nearest branch office.Frequently Asked Questions (FAQs)

You can log into the customer portal and view Max Life Insurance policy details using your policy number/ registered mobile number or email address and date of birth.
Yes. In fact, we have multiple premium payment options available online to make the process easy for you.
All your Max life insurance policy details will be visible once you log on to the customer portal.
You can download your premium payment receipt from the Max Life customer portal by clicking on ‘Transactions’ under the policy.
ARN-Jun23/Bg/15T
*^Savings mentioned are indicative of the maximum premium difference when the same plan/variant is bought offline

Get ₹2 crore Life Cover @ just ₹1046**/month
- 0124 648 8900(09:00 AM to 09:00 PM Monday to Saturday)
- service.helpdesk@maxlifeinsurance.comEmail
- SMS ‘LIFE’ to 5616188Message
- Let us call you back
- 1860 120 5577(9:00 AM to 6:00 PM Monday to Saturday)
- Chat with us
- Write to usPlease write to us incase of any escalation/feedback/queries.
- 011-71025900, 011-61329950(9:00 AM to 6:00 PM Monday to Saturday)
- nri.helpdesk@maxlifeinsurance.comPlease write to us incase of any escalation/feedback/queries.
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